Customer Service Manager Salary at Nanofilm Ltd BETA

GENERAL SUMMARY OF POSITION: The Customer Service Representative serves as a direct point of contact for Garland’s customers and is responsible for promoting, increasing, developing, facilitating, and maintaining customer sales and customer satisfaction. The Customer Service Representative must troubleshoot, problem-solve, communicate, and coordinate with other departments at Garland to ensure customer satisfaction. CORE & ESSENTIAL TASKS: Handle all customer communication in an effective, efficient and positive manner through problem solving and analytical skills. Must be able to quickly and professionally react to the unique needs of Garland’s customers. Must be able to interpret and implement policies and practices relating to satisfying customer’s needs and issues. Effective communications and working with sales representatives to assist in tailoring proposals and solutions that meet the needs of the customer. The ability to work without any monitoring or supervision. Has authority

Customer Service Representative Reports To:Customer Experience Manager or Customer Experience Quality Manager Direct Reports: N/A FLSA Status: Exempt (Not eligible for OT) Employment Type: Full time Position Overview: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel, provide quotes, process orders, and answer customer question with accuracy in a timely manner. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel. Communicate clearly and professionally in both verbal and written formats. Accurately process price quotes and orders utilizing various systems. Strive to deliver one-touch resolution for every case handled. Meet and / or exceed all Service Level Agreements (SLA) that are established for each assigned customer. Meet and / or exceed all Quality Service Standards as established by Customer Experience. Meet and / or exceed all Performance Metrics

Job Description Job Description Customer Service Representative The Customer Service Representative is responsible for providing every client with a “wow experience”. As a CSR, you are the face of the company. The CSR’s purpose is to make every person and dog that walks in feel comfortable, confident, and like a VIP. They are also entrusted to ensure the mission and values are protected and upheld. Essential Job Functions: ● Willing/able to learn new computer programs easily ● Very customer service-oriented ● Able to use down time effectively ● Greets all customers coming into the building ● Performs Check In/Check Out and reservation procedures in the POS system ● Accepts payment from customers ● Takes custody of pets and makes sure they are properly placed in the building ● Answers telephone inquiries ● Works closely with owner in charge to handle small office tasks ● Provides tours of the facility to potential customers when necessary ● Responsible for feeding and medicating of all

Job Responsibilities: Data entry for invoiced purchased. Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis. Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk. Prepare and distribute reports to senior management as required. Partner with customers and other team members to achieve customer satisfaction while maintaining advance's goals and mission. Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports. Timely and professional response to customer enquirers. Other duties as assigned. Evaluation factors: Accuracy and timeliness of data entry, wire and ACH transfers and reports for weekly packets. Feedback to management regarding analysis of client business activity reflects solid understanding of sound business principles. Customer satisfaction. All duties are implemented in a manner to support company p

As a Customer Service Representative. As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances. Here are your prima Customer Service, Customer Service Representative, Representative, Customer Experience, Retail

Waterway is now hiring Customer Service - Representatives at our Parma location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you. The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, or at the vacuums. Based on customer demand, the Customer Service Associate may rotate responsibilities, working at various different work stations. If you are comfortable talking to customers, able to buil

Day-to-Day Insight Global is looking for a 6 month contract Customer Service Specialist for a client in Bridgewater, NJ for $29 an hour. Responsibilities for the role are as follows: Responsibilities: • Accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset within day-to-day interactions (set and meet expectations, stress-free experience, maintain a positive & professional demeanor). • Run OTC and Customer Service Management, focusing mainly on customer interaction related activities (in/outbound) • Voice of Customer: Contribute to the understanding of customer segments, trends needs, and expectations by reporting and providing feedback on client interactions. Build customer’s trust & relationship by supporting in supply, commercial & application enquiries, collecting feedback and identifying opportunities to drive customer satisfaction, including regular visits. • Customer Relationship M

Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store growth, and personal development. Your upbeat and customer-focused personality will help set the stage for a positive, respectful environment that will give you the power to build a rewarding career with performance-based advancement. Responsibilities: Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist in customer account management (collections) by accepting payments, monitoring, and managing customer appointments. Work to meet Company set performance standards by leveraging business-to-business partn