Help Desk Analyst II Salary at Nicklaus Childrens Health System BETA

**Job Description** The Analyst, IT Compliance is an individual contributor role with accountability for ensuring the compliance posture as CCL follows the guidelines established for Carnival Corporation, the respective governing bodies and applicable federal and international laws and regulations. The resource supports the maintenance of n integrated programs with secure infrastructure to protect the integrity, confidentiality, and availability of Carnival Cruise Lines (CCL) information systems assets. The resource will interface with user community to ensure both understanding and compliance with regulatory requirements. The team member will recommend and monitors computing practices to ensure that individual and departmental access and rights, resources, and information are compliant The resource will be an active participant in annual assessments (SOX, PCI) and will also coordinate remediation of compliance gaps (SOX, PCI, EUGDPR, PII, etc.) and support the greater ecosystem in the

Job Description Job Description We are seeking a Systems Analyst / Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced IT consulting firm. Responsibilities: Being able to work on helpdesk trouble tickets and follow up on them (daily basic) Troubleshooting ability Active Directory and Office 365 account management (create, disabled, Password resets) Office 365 email account requests (knowledge of ActiveSync and Exchange account setup on Mobile Device) Ability to Support and troubleshoot Windows Operating System, Microsoft Office applications, and Third-party Application like java, adobe, chrome, Firefox, etc Support Microsoft Teams, Zoom, WebEx Install and provisioning Windows client OS Mapping Printers and Network Drives Troubleshoot PC peripherals such as webcams, speaker, USB printer, etc. TCP/IP knowledge to troubleshoot basic problems on LAN Knowledge of VPN Configuratio

Senior Software Engineering Manager to manage multiple software development teams (supervisors, software architects, application analysts and developers) involved in the analysis, configuration, development, implementation, and support of software applications for multiple business lines. This individual has responsibility for client relationship management for one or more business sponsors. This position leads other Engineering resources in support of effectively and reliably realizing the expected business outcomes of the assigned digital products. This individual is responsible for multi-million-dollar capital budgets in support of delivering a roadmap of features and enhancements to our guest-facing digital properties. This position is responsible for security, compliance, and corporate websites. The Sr. Mgr Software Engineering is a trusted and strategic ally of crucial business stakeholders responsible for Carnival's digital platforms' revenue and operational goals. **Essential F

**Job Description** The Principal, Architect Mobile plays a pivotal role in ensuring the success of our digital products across both native iOS and Android platforms, along with hybrid technologies. In this capacity, your responsibilities extend to various critical aspects: Technical Leadership: You will provide expert technical leadership for the development of software, guiding the team in making sound architectural and technological decisions to deliver high-quality mobile solutions. Platform Expertise: Your expertise spans across both native iOS and Android platforms, as well as hybrid technologies, enabling you to make informed decisions that cater to the broad mobile landscape. Solution Planning and Design: You are responsible for the entire lifecycle of technical solutions, from initial planning and design to the implementation phase. This includes setting the technical direction for the mobile development projects. Mentorship and Skill Development: You will be a mentor and coac

**Job Description** This position supports the global MAST Program by assisting in data analysis efforts, driving data consolidation, analyzing operational data, and providing insights into asset performance, HESS, and other key operational activities on MAST vessels. The role involves unifying siloed data from multiple databases and teams and leveraging technical expertise in data warehousing and SQL programming to build efficient data models to deliver actionable insights. In this role, the Data Analyst will collaborate closely with the MAST Reporting Senior Manager, MAST Analyst, and global IT, brand, and business teams to manage large data sets, create dashboards, and analyze data. **Essential Functions:** + Data Visualization and Reporting: + Assist in the creation of data visualizations and interactive dashboards using Power BI. + Work closely with the senior manager to gather requirements and ensure reports are aligned with business needs, providing clear insights to support dec

Job Description Job Description Support Specialist Level II is onsite and remote support for multiple client; applying time management and technical skills to ensure proper completions of support tickets. RESPONSIBILITIES • Contact clients on support issues via Phone and Email • Support multiple clients via remote session • Escalation to Support Level I support • Able to troubleshoot onsite, new client issues with 3rd party vendors in a professional manner • Able to work from home in a quiet area with Internet access if needed • Research and handle new technology projects REQUIREMENTS • 4 years support specialist or Help Desk related support experience • 4 years operating systems experience (Windows Server and workstations) • Network experience (4 years); ability to manage, maintain, troubleshoot and support simple network issues; i.e. connectivity from pc to switch to router. • Experience designing, installing and supporting networks in multiple environments for various clients. • Mic

Title: Jira Consultant Type: Contract-to-hire (6-months) Location: Miami, FL (5 days Onsite) Overview: We are seeking a Techno-functional Jira Consultant to join our team. The ideal candidate will have a strong background in Jira process management and consulting and will be responsible for assessing the current state of Jira within an organization, facilitating discussions with leadership to align Jira with business processes, and creating design workflow diagrams for future state implementation. Responsibilities: Assess the current state of Jira across multiple departments within the organization. Facilitate discussions with leadership to determine the ideal future state of Jira. Create detailed design workflow diagrams to guide the future state of Jira. Collaborate with leadership to plan the migration from the current state to the future state of Jira. Advise and assist in the prioritization and management of helpdesk tickets within Jira. Qualifications: Bachelor’s degree in Inform

IT Service Desk Analyst As a Service Desk Analyst, you'll be the face of Technology for internal end-users. You'll solve IT-related issues, handle service requests, and act as the users' advocate ("Voice of the User") within the Technology department. This crucial role involves managing incidents, fulfilling requests, and ensuring a smooth IT experience for users. The ideal candidate has excellent troubleshooting skills, a strong commitment to customer service, and a proactive problem-solving approach. Responsibilities: Receive, log, and categorize incidents and service requests through service management software. Using your system knowledge, you'll determine what can be resolved at the Service Desk level and when to escalate to software development resources. You'll manage escalations effectively to ensure optimal use of technical resources. Prioritize incidents based on urgency and business impact, using sound judgment to assess the true implications of each issue. Provide clear, ti