Manager, Operations Salary at O'currance Teleservices Inc BETA

How much does an O'currance Teleservices Inc Manager, Operations make?

As of December 2024, the average annual salary for a Manager, Operations at O'currance Teleservices Inc is $103,865, which translates to approximately $50 per hour. Salaries for Manager, Operations at O'currance Teleservices Inc typically range from $90,165 to $113,218, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

O'Currance Teleservices Inc Overview

Website:
ocurrance.com
Size:
200 - 500 Employees
Revenue:
$10M - $50M
Industry:
Business Services

Since its establishment in 1994, O'Currance Inc. has remained committed to its clients and responsible for its agents. A rationalized approach at work is what the management considers to be the secret for the company's success. Being one among the top leaders in the direct response telesales industry, O'Currance offers exclusive and advanced technology-driven services for its clients. On February 1st, 2012, O'Currance extended its services globally by becoming a part of the well-known Fusion BPO Services Group. Now O'Currance leverages Fusion's capabilities and expertise across 5 global centers. Fusion BPO Services achieves PCI Certification and Compliance version 3.0 for four of its centers. Fusion BPO Services achieves PCI Certification and Compliance version 3.0 for four of its centers. Fusion BPO Services has been re-certified as PCI DSS version 3.0 Certified Company. This is the highest standard of excellence for payment data security. May 1 2015 - The management of Fusion BPO Services is pleased to announce that four of our centers have been re-certified as PCI DSS version 3.0 Certified Company as on April 2015. "Clients are uncomfortable with sharing customer's sensitive data due to possibility of security breaches and frauds. PCI DSS recognizes and confirms our commitment to providing our clients with the highest standards for data security and privacy, said Pankaj Dhanuka, Fusion's Co-Founder & Director." "Annual PCI DSS audit is an intensive process and we continue to invest in policies, procedures, and controls necessary to ensure the safekeeping of our clients' data. This certification recognizes our compliance with security standards and builds a strong foundation of trust.," said Kishore Saraogi, Fusion's Co-Founder & Director.

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What Skills Does a person Need at O'currance Teleservices Inc?

At O'currance Teleservices Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. CVS: Concurrent Versions System (CVS) is a program that lets a code developer save and retrieve different development versions of source code.
  4. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
  5. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.

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Check more jobs information at O'currance Teleservices Inc

Job Title Average O'currance Teleservices Inc Salary Hourly Rate
2 Inbound Sales Agent $32,189 $15
3 Inbound Sales Representative $48,858 $23
4 Quality Assurance Analyst $74,010 $36
5 Sales Agent $34,353 $17
6 Sales and Customer Service $80,251 $39
7 Training Specialist $52,942 $25
8 Accountant $80,443 $39
9 Accounting Specialist $55,678 $27
10 Finance Controller $225,919 $109
11 Manager $100,052 $48
12 Phone Sales $91,279 $44
13 Project Manager $103,377 $50

Hourly Pay at O'currance Teleservices Inc

The average hourly pay at O'currance Teleservices Inc for a Manager, Operations is $50 per hour. The location, department, and job description all have an impact on the typical compensation for O'currance Teleservices Inc positions. The pay range and total remuneration for the job title are shown in the table below. O'currance Teleservices Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $103,865 look to you?

FAQ about Salary and Jobs at O'currance Teleservices Inc

1. How much does O'currance Teleservices Inc pay per hour?
The average hourly pay is $50. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at O'currance Teleservices Inc?
According to the data, the highest approximate salary is about $113,218 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at O'currance Teleservices Inc?
According to the data, the lowest estimated salary is about $90,165 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.