Director, Client Services Salary at Procall Solutions Inc BETA

How much does a Procall Solutions Inc Director, Client Services make?

As of December 2024, the average annual salary for a Director, Client Services at Procall Solutions Inc is $183,237, which translates to approximately $88 per hour. Salaries for Director, Client Services at Procall Solutions Inc typically range from $155,017 to $209,629, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Procall Solutions Inc Overview

Website:
procallsolutions.com
Size:
<25 Employees
Revenue:
$10M - $50M
Industry:
Business Services

Procall Solutions, Inc. is a call center and customer services provider. With primary call center operations in Philadelphia, Procall has operated since 1997.They offer clients a broad portfolio of services which includes inbound and outbound telesales, customer service, order fulfillment and business process outsourcing.

See similar companies related to Procall Solutions Inc

What Skills Does a person Need at Procall Solutions Inc?

At Procall Solutions Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. client service: Client services are the processes and interactions organizations and members of their staff have with their clients.
  2. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  3. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

Related Jobs

LT Apparel group
Colts Neck , NJ

TITLE: Customer Service Rep JOB FAMILY: Corp Customer Service Staff JOB CODE: CUSSRREP The Customer Service Representative, reporting to the Customer Service Brand Manager or Director of Customer Service, is responsible for managing accounts in the apparel industry shipping to specialty, department stores and value channel retailers. Position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Responsibilities include, but not limited to: Monitor and process EDI orders - EDI (Electronic Data Interface; this is the way Major retailers transmit their orders to vendor like LT) Allocates inventory across orders, sends pick tickets to the warehouse and reinforce compliance requirements Order entry and maintenance Maintain and update customer databases Following up on orders with cust


Sponsored
12/12/2024 12:00:00 AM
PNC
Philadelphia , PA

**Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Client Service Associate within PNC's Private Bank organization, you will be based in Philadelphia, PA. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion. The Client Service Associate serves as the primary point of contact for our clients and advisors in the execution of client servicing and administrative requests by initiating or completing activities across all PNC Private Bank products and services (Banking, Investment and Fiduciary). The Client Service As


Sponsored
12/11/2024 12:00:00 AM
Redner's
Bensalem , PA

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. 4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. 5) Delegate responsibilities to cashiers as prescribed by store management. 6) Conduct training programs for new associates, as well as associates already on board. 7) A


Sponsored
12/10/2024 12:00:00 AM
Your Best Interest
Aston , PA

Job Description Job Description The most important part of our business is making sure our clients needs are met. We are a family owned and operated, vibrant financial planning, and investment firm with integrated tax services. We need an intelligent, intuitive, pleasant, capable administrator to support our client interactions. Responsibilities are preparation of new account paperwork, account service paperwork, and account status reports. You will interact directly with clients via the phone and in person. This is a fulfilling position that you know that you are making a positive difference in peoples lives. Qualifications/Requirements 1 High School Diploma or Equivalent 2 Positive Demeaner in Person and on the Telephone 3 Previous Customer Service or Client Interaction Responsibilities 4 Ability to Pass a Criminal Background Check 5 Strong Computer Skills 6 Availability between the hours of 8-5 M-F Responsibilities 1 Answer Phones taking detailed information about client or potentia


Sponsored
12/9/2024 12:00:00 AM
HomeFront
Ewing , NJ

Organization Overview: The mission of HomeFront is to end homelessness in Central New Jersey by harnessing the caring resources and expertise of the community. We lessen the immediate pain of homelessness and help families become self-sufficient. We give people skills and opportunities to ensure adequate incomes and to increase the availability of adequate affordable housing. We help homeless families advocate for themselves individually and collectively. Job Summary/Objective HomeFront is seeking a Director of Children’s & Family Support Services to provide oversight of programming for parents and children. This position will be based at the HomeFront Family Campus (HFC). HomeFront’s Family Campus is our innovative model designed to be a haven of healing and hope. The HFC offers a wide array of services for families experiencing homelessness and the effects of poverty including the on-site childcare, career support, vocational opportunities and job training, educational support for ad


Sponsored
12/9/2024 12:00:00 AM
Organon & Company
Plymouth Meeting , PA

The RBAD is responsible for identifying and advancing business opportunities within assigned markets while building strong Business to Business (B 2 B) relationship with targeted customers. Each RBAD is responsible for the following designated custom Director, Account, Leadership, Clinical, Regional, Business, Healthcare, Business Services


Sponsored
12/8/2024 12:00:00 AM
Redner's Markets Inc.
Levittown , PA

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. 4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. 5) Delegate responsibilities to cashiers as prescribed by store management. 6) Conduct training programs for new associates, as well as associates already on board. 7) A


Sponsored
12/8/2024 12:00:00 AM
Conduent
Trenton , NJ

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Fair Hearing Appeals Agent $18.50/ Hourly Onsite- Hamilton, NJ Full-time and Full Benefits **Location and Schedule** This position is on-site located in Hamilton, New Jersey, United States. Shift Work: 8:00am 4:30pm EST, Monday through Friday. Overtime is available and may be required. Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking??? **Join the Conduent Customer Service Team** ? Come join us and grow with a team of people who will challenge and inspire you to be the best!??? ? **Working for you** ? Enjoy a positive, employee-friendly cult


Sponsored
12/8/2024 12:00:00 AM

Check more jobs information at Procall Solutions Inc

Job Title Average Procall Solutions Inc Salary Hourly Rate
2 Inside Sales Representative $57,210 $28
3 Manager, Quality Assurance $113,218 $54
4 Loan Officer $58,529 $28
5 Manager, Call Center $89,628 $43
6 Manager, Operations $104,191 $50
7 Business Development $74,879 $36
8 Inside Sales $49,011 $24
9 Vice President, Sales $214,617 $103
10 Business Development Manager $122,637 $59
11 Chief Operating Officer $441,690 $212
12 Customer Services $39,027 $19

Hourly Pay at Procall Solutions Inc

The average hourly pay at Procall Solutions Inc for a Director, Client Services is $88 per hour. The location, department, and job description all have an impact on the typical compensation for Procall Solutions Inc positions. The pay range and total remuneration for the job title are shown in the table below. Procall Solutions Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $183,237 look to you?

FAQ about Salary and Jobs at Procall Solutions Inc

1. How much does Procall Solutions Inc pay per hour?
The average hourly pay is $88. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Procall Solutions Inc?
According to the data, the highest approximate salary is about $209,629 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Procall Solutions Inc?
According to the data, the lowest estimated salary is about $155,017 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.