IT Support Team Lead Salary at Quickbase BETA

firstPRO is now accepting resumes for a Service Desk Team Lead in Newton, MA. This is a direct hire role and onsite 3 days per week. The IT Service Desk Team Lead plays a critical role in providing advanced technical support to our internal users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth operations, resolves complex issues, and maintains high levels of customer satisfaction. What you will be doing: Team Performance: Ensure calls are monitored and tickets are resolved or updated within SLAs Advanced Troubleshooting: Investigate and resolve escalated technical issues related to hardware, software, network connectivity, and applications. Collaborate with other IT teams to find solutions promptly. Incident Management: Handle complex incidents, service requests, and problems. Prioritize and manage multiple tasks effectively while adhering to service level agreements (SLAs). Root Cause Analysis: D

Grubhub is hiring a Service Desk Specialist to join our 20+ person Service Desk team which is responsible for supporting and resolving technical problems for 5,000 employees and our outsourced partners, located in over 10+ locations. This is an hourly role and is based in our Boston office reporting to the Service Desk Team Lead. The role will be 5 days a week onsite for the first 90 days and then transition to a hybrid in office 3 days per week schedule. In addition to providing onboarding, hardware, and application support, the Service Desk Analyst I is responsible for providing VIP support and AV event support. This role interacts with all position levels and will be part of the after hour support rotation. The Impact You Will Make: Installing and tracking new computer equipment for employees. Setup and support desktop applications such as Five9, Google Workspace, Okta, and Zoom. Help solve Windows and Mac connectivity/printer issues for individuals. Utilize and enhance existing sta

We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication w

POSITION SUMMARY: Under the direction of the Accounting Management Team, the Staff Accountant is responsible for preparing numerous journal entries and general ledger reconciliations including intercompany transactions for the monthly financial close, ensuring all monthly close activities are completed in a timely manner. Additionally this position performs financial trend analyses, assists in abandoned property filings, prepares various treasury functions including creating intercompany invoices and wire transfers, and supports Team Lead and Controller in annual audit requests. Position: Staff Accountant Department: BUMG Corporate Finance Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: In conjunction with various clinical and non-clinical departments, prepare standard/adhoc journal entries including intercompany journal entries for the BUMG clinical departments, BUMG Corporate and BUAP as a part of the monthly close Prepare monthly balance sheet reconciliations for the BUMG c

Job Description Job Description About KDC: At KDC we are on a mission to empower and support all people to meet their full potential in a world where every individual and family thrives, no matter the circumstances. About this role: As a member of the agency’s management team, the Individual Supports Team Lead will provide leadership, supervision and daily management of all assigned tasks utilizing a team-based, multi-disciplinary approach in accordance with the Kennedy-Donovan Center (“KDC”) philosophy, mission and vision. The Individual Supports Team Lead reports to and has open and ongoing communication with the Individual Supports Director. We are looking for people who have: Minimum of five years of recent professional health-care experience working with elders or adults. Excellent organizational, interpersonal and communication skills. Experience in providing home-based support required. Commitment to community-based support to individuals with developmental disabilities. Commitm

Overview: Introba is the union of Integral Group, a global network of deep green engineers and consultants and Ross & Baruzzini, a technology, consulting, and engineering firm. Together as Introba, the organization provides world-class building engineering design, analytic, and consulting services at all scales, specializing in net-zero first thinking. Through the cultivation of thought leadership, we deliver sustainable and forward-thinking solutions to the most complex design challenges facing the worlds leading clients and partners. This position is an opportunity for a self-motivated electrical professional passionate about innovation, sustainability, and environmental responsibility. Our global business strategy is to focus heavily on net-zero carbon design. As such, we are deeply involved in roof top solar design, integrated batteries, microgrids and electrical vehicle charging networks. These elements span across all our building industry sectors. Working with a team committed t

Location: This position is located at 82 Newbury Street, Boston, Massachusetts, 02116 United States Role Summary: The Omni Service Specialist contributes to the customer experience by supporting omni service processes. Their goal is to pick, pack, and ship online customer orders, fulfill in-store and curbside pickup orders, and transfer product back to the warehouse. Role Responsibilities: Customer Experience Strategically processes order queue and daily workload to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders Maintains standards through the use of proper packaging to exceed the customers product expectations Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer Business Operations Oversees the omni process to ensure fill rates are maintained and the brand standard is followed Oversees organizational standards related to supply needs, technology, workstations

JOB DESCRIPTION Hybrid Schedule: 3 days in the office. Temp to perm possible Working under direct supervision, as a Client Service Representative, you will be responsible for servicing and maintaining oversight of assigned client relationships by understanding your clients and their needs. The individual focuses on the Fund Accounting, Administration and Custody disciplines and the applicable product offering for assigned client relationships. The role will require you to establish relationships with client contacts as well as internal teams. A Client Service Representative will collaborate with team members and managers to discuss client trends, provide insights, offer automated solutions and assist in onboarding clients, conversions, reporting and analyses to ensure high client satisfaction. POSITION SCOPE As a client service representative, you will be responsible for managing the day to day inquiries of your clients. You will need to collaborate with internal teams to resolve your