Customer Service Consultant Salary at Reading Eggs BETA

How much does a Reading Eggs Customer Service Consultant make?

As of December 2024, the average annual salary for a Customer Service Consultant at Reading Eggs is $36,717, which translates to approximately $18 per hour. Salaries for Customer Service Consultant at Reading Eggs typically range from $32,978 to $40,645, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Reading Eggs Overview

Website:
readingeggs.com
Size:
<25 Employees
Revenue:
$10M - $50M
Industry:
Edu., Gov't. & Nonprofit

An incredibly powerful learning tool, Reading Eggs is used by many schools, which take advantage of the program's hundreds of lessons and its library containing thousands of online books. Reading Eggs is a great supplement for in-class or remote instruction, and the enormous increase in users and hours spent on the program suggests that more parents and teachers are reaching out for programs that promote active learning in the wake of the pandemic. Available online or as an Android or iOS app, Reading Eggs makes learning reading skills fun for children ages 2 to 13, with alphabet and spelling games, phonics activities, word puzzles, nursery rhymes and story books. Find out more about Reading Eggs at www.readingeggs.com.

See similar companies related to Reading Eggs

What Skills Does a person Need at Reading Eggs?

At Reading Eggs, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Field Service: Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  4. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  5. Installation: The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.

Related Jobs

Insight Global
Cincinnati , OH

Day to Day A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, annuities, life insurance qualifications, beneficiaries, etc. More responsibilities include: Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat. Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels. Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management. Provides analysis and service for all products Makes independent decisions regarding customer requests, and processes policy transactions on administrative systems as necessary. Maintains accurate information and documentatio


Sponsored
12/14/2024 12:00:00 AM
Russell Tobin
South Jordan , UT

Job Description Job Description Job title: Customer Support/Account Rep – Sr (Hybrid) Location: South Jordan, UT Duration: 6+ months Pay range: $20 to $22/hour Position Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client Cash Management products and services, client Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center.


Sponsored
12/13/2024 12:00:00 AM
Insight Global
Cincinnati , OH

A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, annuities, life insurance qualifications, beneficiaries, etc. This role is perfect new college graduates and offers a lot of potential for upward mobility in a leading financial organization.


Sponsored
12/13/2024 12:00:00 AM
Insight Global
Cincinnati , OH

***Onsite 5 days in Downtown Cincinnati*** A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, customer service, and filing claims. More responsibilities include: · Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat. · Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels. · Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management. · Provides analysis and service for all products within the Western & Southern Life portfolio. · Makes independent decisions regarding customer requests, and processes policy transactions on administrative system


Sponsored
12/12/2024 12:00:00 AM
Insight Global
Cincinnati , OH

Day to Day: Insight Global is working with a top financial group in Cincinnati seeking a Customer Service Consultant to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, annuities, life insurance qualifications, beneficiaries, etc. Requirements: Prior experience in the service industry (working with customers) Highschool diploma Strong communication and interpersonal skills No more than 4 jobs in the last 10 years No tobacco or nicotine use Haven't been terminated from a role Plusses: Prior call center experience Bachelor's degree Desire for long term opportunity & to grow in the company Compensation: $45,600/year $1,000 sign on bonus Yearly bonuses based on performance Great benefits and pension


Sponsored
12/12/2024 12:00:00 AM
RemX
Miramar , FL

Job Description Job Description RemX is looking for Customer Service Reps. This is a short term ONSITE project either in Miramar or Plantation, FL. Title: Temp Customer Service Representative Location: Onsite (Plantation or Miramar, FL) Pay: $17/hour $18/hour for bilingual candidates Start date: variety of start dates Hours: Must be flexible to work any 8 hour shift between 7am-11pm Job Responsibilities: Inbound calls Respond to and own consumer inquiries and issues Provide education and status on previously submitted pre-authorizations or pre-determination requests Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance Requirements: 1 year of customer service experience with the same company High School diploma Detail oriented Company Description The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next oppor


Sponsored
12/12/2024 12:00:00 AM
Workway, Inc.
Long Beach , CA

Job Description Job Description We are a professional staffing firm, working with organizations across the country to place exceptional candidates. We currently have an opportunity for a Client Services Officer at a bank that is committed to hiring only the industry's best bankers. These professionals work tirelessly to uphold the bank's cultural integrity and principles, ensuring sustained growth for years to come. The Client Services Officer is responsible for the specific duties listed below. Your specific duties will include: Managing and maintaining client relationships: You will be responsible for developing and maintaining relationships with the bank's clients. This involves ensuring that clients receive prompt and professional service, answering questions about products and services, and addressing any concerns or issues that arise. Processing client transactions: You will handle client transactions, such as deposits, withdrawals, and loan payments, ensuring all transactions ar


Sponsored
12/12/2024 12:00:00 AM
CarMax, Inc.
Irving , TX

7977 - Dallas CEC - 3100 Spur 482, Irving, Texas, 75062 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs Guide customers every step of the way, from online sales or appraisal to arranging finance a


Sponsored
12/11/2024 12:00:00 AM

Check more jobs information at Reading Eggs

Job Title Average Reading Eggs Salary Hourly Rate
2 Administrative Marketing Assistant $50,778 $24
3 Customer Service Manager $95,263 $46
4 Customer Service Representative $36,627 $18
5 eCommerce Marketing Coordinator $113,637 $55
6 Executive Vice President $306,222 $147
7 Marketing Assistant $45,580 $22
8 Ruby On Rails Developer $117,614 $57
9 Digital Marketing Coordinator $101,959 $49
10 Senior Software Engineer $117,614 $57
11 Game Developer $111,031 $53
12 iOS Developer $100,079 $48

Hourly Pay at Reading Eggs

The average hourly pay at Reading Eggs for a Customer Service Consultant is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Reading Eggs positions. The pay range and total remuneration for the job title are shown in the table below. Reading Eggs may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $36,717 look to you?

FAQ about Salary and Jobs at Reading Eggs

1. How much does Reading Eggs pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Reading Eggs?
According to the data, the highest approximate salary is about $40,645 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Reading Eggs?
According to the data, the lowest estimated salary is about $32,978 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.