Director, Guest Services Salary at Roberts Centre BETA

How much does a Roberts Centre Director, Guest Services make?

As of December 2024, the average annual salary for a Director, Guest Services at Roberts Centre is $98,478, which translates to approximately $47 per hour. Salaries for Director, Guest Services at Roberts Centre typically range from $81,146 to $115,427, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Roberts Centre Overview

Website:
robertscentre.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Business Services

Roberts Centre is home to the region's largest convention center, a luxurious Holiday Inn hotel, and Max & Erma's Restaurant. The flexibility of our space, combined with our location between three major cities in Ohio, makes us the perfect venue for weddings, banquets, meetings, pet shows, and other special events.

See similar companies related to Roberts Centre

What Skills Does a person Need at Roberts Centre?

At Roberts Centre, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  2. Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
  3. Guest Service: Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues.
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.

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Check more jobs information at Roberts Centre

Job Title Average Roberts Centre Salary Hourly Rate
2 Director of Events $117,104 $56
3 Executive Sous Chef $79,540 $38
4 Manager, Front Office $58,264 $28
5 Regional Director, Human Resources $152,020 $73
6 Sales Manager $110,881 $53
7 Server $18,111 $9
8 Chief Engineer $239,624 $115
9 Controller $211,108 $101
10 Sales Coordinator $49,613 $24
11 Housekeeping Manager $52,149 $25
12 Manager $93,493 $45
13 Manager, Front Desk $45,221 $22

Hourly Pay at Roberts Centre

The average hourly pay at Roberts Centre for a Director, Guest Services is $47 per hour. The location, department, and job description all have an impact on the typical compensation for Roberts Centre positions. The pay range and total remuneration for the job title are shown in the table below. Roberts Centre may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $98,478 look to you?

FAQ about Salary and Jobs at Roberts Centre

1. How much does Roberts Centre pay per hour?
The average hourly pay is $47. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Roberts Centre?
According to the data, the highest approximate salary is about $115,427 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Roberts Centre?
According to the data, the lowest estimated salary is about $81,146 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.