Technical Support Salary at Teleprime Inc BETA

Overview: Researches, designs, develops operates, and maintains support services for existing and new business applications and/or information systems solutions through the integration of technical and business requirements per standard company IT process methodology (such as ITIL and ITSM). Includes identification, development, and prioritization of support services according to business criticality. Applications and information systems solutions include both 3rd party software and internally developed applications and infrastructure. Responsibilities include but are not limited to, analysis of business requirements, configuration of 3rd party software implementation of infrastructure solutions, creation of documentation, testing and maintenance of applications, and support and maintenance of infrastructure and information systems. Works within the Information Technology function, obtaining resources and working in support of objectives and strategies. Participates in architecture rev

Onsite Technical Support Engineer Location: Chicago Salary: Competitive Who are we? Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence). Why Options? •Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia. •Continuous career development opportunities: We provide professional skills development and technical training. •The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking. •Competitive salary: In addition to a competitive sal

Job Title: Technical Support Specialist (2nd shift) – Schaumburg, IL Job Duties and Responsibilities: Provide exceptional support for end-user systems and applications through onsite assistance, phone, email, and chat. Demonstrate outstanding customer service and empathy in all interactions. Utilize a ticketing system to document, prioritize, and manage tasks in accordance with Information Technology standard operating procedures. Log all relevant interactions and effectively troubleshoot and document support inquiries. Manage assigned tickets, projects, and tasks, ensuring timely resolution by tracking and monitoring issues until completion. Contribute to the creation and maintenance of technical support documentation, including resolutions, processes, and procedures. Assist in developing and communicating guidelines for the usage, deployment, and management of supported systems and software. Act as a liaison between end-users and the Information Technology department. Support various

Job Description Job Description Position Summary Agilant Solutions is looking for a technical support analyst to support our retail SMB clients As a Technical Support Analyst, you will provide support to retail customers and business users to make Agilant Solutions an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success. Agilant Solutions is an excellent place to collaborate in a fast-paced environment. Job Requirements · Previous experience working in a call center or help desk environment preferred · Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max) · Excellent communication and customer service skills · Knowledge of Windows and Office 365 · Managing several priorities in an ever-changing environment · Plan, develop, and implement training on products and sales techniques · Strong verbal, written, and presentation skills · Reliable transportation to the office on weekdays · A

Job Description Job Description Position Summary Agilant Solutions is looking for a Technical Support Analyst to support our retail SMB clients As a Technical Support Analyst, you will provide support to retail customers and business users to make Agilant Solutions an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success. Agilant Solutions is an excellent place to collaborate in a fast-paced environment. Job Requirements Hours: Anytime between 7am-10pm CST AND must have weekend availability, Schedule is subject to change based on business needs · Previous experience working in a call center or help desk environment preferred · Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max) · Excellent communication and customer service skills · Knowledge of Windows and Office 365 · Knowledge of CSP and Microsoft Partner Center · Managing several priorities in an ever-changing environment · Pl

Overview: Technical Support Analyst II - Chicago, Hybrid At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. We come together to win, grow, and celebrate. We all play for Team Wilson. We all have a role to play within our organization and are working towards the same goal. One team, one dream. We believe that being an athlete isnt something you do, its who you are. Its a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion. Evolving the sports world and being the best partner for players, athlete

Job Description Job Description Technical Support Specialist is responsible for assisting clients and exhibitors with questions or technical issues related to lead retrieval. The ideal candidate will have strong communication skills and a background in customer service and a general knowledge of software and hardware. Often tasked with being onsite at conferences, events, and trade shows, it is essential that the TSS be personable and professional. Duties/Responsibilities: Identifies, investigates, and resolves users problems with computer software and hardware. Consults with users to determine steps and procedures taken to identify and resolve the problem. Applies knowledge of computer software, hardware, and procedures to solve problems. Collaborates with other staff to research and resolve problems. Maintains knowledge of technology innovations and trends. Hands on ability to utilize, implement, repair, update various computer software and hardware. Represent eShow’s products and se

Interested in travelling? Passionate about tech and wanting to kick-start your career in a fast-paced Financial Services environment? MCS Group is excited to partner with a global leader in financial technology managed services, and we're proud to be at the forefront of driving diversity in their hiring efforts! This company provides IT infrastructure to Capital Markets firms in over 20 countries and is itself a successful global organisation, which due to its success, is now seeking to grow its Technical Support team. *2 - 3 week training programme will require travel to Belfast, Ireland (all costs covered). The Role First Line Technical Support Associate Working on-site with key financial clients, providing support and troubleshooting for internal employees Following escalation process, where necessary Deescalating customer frustrations and managing queries in a timely manner Potential progression into other areas of the business, depending on your preference, such as management, inf