Helpdesk Consultant Salary at The American Association Of Retired Persons BETA

Job Description We are Advantage SCI, LLC (ASCI) and we want you to be a part of our TEAM to push our goal of Securing tomorrow today! We deliver the expertise needed to further critical missions and get the job done. We are looking to add to our teams of positive and dedicated members. ASCI has an upcoming opportunity for a full-time experienced Customer Service, Personnel Security Specialist for our government customer. Great opportunity to build experience in the Personnel Security Field. This individual shall support the Personnel Security Division Service Desk in understanding the process of assessing, validating, and certifying the trustworthiness of DIA and designated DoD-affiliated personnel for clearance access to Sensitive Compartmented Information (SCI) through case management, adjudication, to include due process in an accurate and timely manner. Additionally, this support requires experienced and professional Customer Service, IT Systems Support Specialists to have knowled

A DC Law Firm is seeking a Client Services Specialist. The Front of House Client Services Assistant will execute all activities in Reception and Conference Services for the DC office. They will act as an on-site concierge to the DC office, providing high level customized service to meet the distinct needs of both internal and external clients. They are a firm ambassador representing the brand, it’s culture and values. The Client Services Assistant is first point of contact for visitors and employees upon entering our suite. Responsibilities include greeting clients, management of incoming calls and oversight of the conference space. This requires collaborating with A/V Support and business teams/staff (Catering, Facilities, Office Services and IT) as meetings and events are scheduled. Front of House fulfills visitor office requests, processes vendor invoices, composes office-wide announcements related to local happenings, coordinates logistics for office events or projects and provides

Job Description Job Description Job Title: Membership and Operations Coordinator Reports To: Operations Manager Department: Association Management Services (AMS) FLSA Status: Exempt Classification: Full-Time Location: Hybrid with 2 days a week in the DC office; entertaining fully remote candidates. Who We Are: Talley Management Group, Inc. (Talley), is an employee-owned company who specializes in delivering innovative management solutions that empower associations, non-profits, and professional societies to thrive. We partner with organizations to provide full-service association management and outsourced services. Our tailored approach ensures that our clients achieve their goals, enhance member experiences, and create lasting impact within their industries. What We Do: Founded on a passion for excellence and collaboration, Talley is a leading association management company with decades of experience serving diverse associations. We are a team of dedicated professionals committed to f

Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments Assist in appointment confirmations and patient outreach in partnership with Docto

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs) + Provide customer onboarding and offboarding. + Provide account management support. + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT SM tickets (e.g. mean time to reso

Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are actively hiring a Collection Management Officer to join our team working in McLean, VA. As a member of the program team, you will help drive collection from a strategic and programmatic basis and establish best practices for disseminating information from internal collections. In this role you will be engaged in the full-life cycle of collection operations. RESPONSIBILITIES Perform full range of case management and desk responsibilities Evaluate intelligence for completeness, validity, relevance, quality, and sensitivity Identify targets of operational interest, write requirements and guide

Job Title: IT Mart - Tech Support Specialist Work Location: Washington, DC, and the immediate DC area (Northern VA) (100% onsite required) Work Hours: 8.5-hour workday with core hours from 8am -4:30pm (with lunch break) Clearance Required: US Citizen, Secret Project Overview: IT Mart - Tech Support Specialist is responsible for providing Account Management Services to Department of State consolidated accounts. Duties consist of creating, modifying, and managing all Department of State accounts, creating, and modifying SNAP cards, and providing initial mobile and laptop support at tier 1 level. Key Responsibilities: Performs systems administrative and operational duties on computer systems Perform account management duties in Active Directory Welcome and greet customers when handling front desk operations Analyze, evaluate, test and repair basic hardware problems Prepare activity and progress reports regarding support activities Respond, investigate, and correct problems Acts as a techn

Job Description Job Description Smart City began more than 30 years ago and has evolved into the nation’s leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major trade show. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen. Today, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks. The CSSR contributes to the overall success of the company by responding to exhibitor inquiries and troubleshooting through a variety of m