Guest Service Agent Salary at The Cosmopolitan BETA

How much does a The Cosmopolitan Guest Service Agent make?

As of December 2024, the average annual salary for a Guest Service Agent at The Cosmopolitan is $34,639, which translates to approximately $17 per hour. Salaries for Guest Service Agent at The Cosmopolitan typically range from $31,405 to $40,536, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

The Cosmopolitan Overview

Website:
cosmopolitanlasvegas.com
Size:
3,000 - 7,500 Employees
Revenue:
$500M - $1B
Industry:
Hospitality & Leisure

Founded in 2010, The Cosmopolitan of Las Vegas is a luxury resort casino and hotel on the strip. The company offers rooms, suites, resorts, casino gaming, dining, and bar services. The company is headquartered in Las Vegas, Nevada.

See similar companies related to The Cosmopolitan

What Skills Does a person Need at The Cosmopolitan?

At The Cosmopolitan, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Guest Service: Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues.
  3. Front office: The front office represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations.
  4. Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.
  5. Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

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Check more jobs information at The Cosmopolitan

Job Title Average The Cosmopolitan Salary Hourly Rate
2 Warehouse Clerk $46,693 $22
3 Assistant Cage Manager $72,791 $35
4 Assistant Chef $57,298 $28
5 Assistant Director of Surveillance $90,019 $43
6 Assistant General Manager $226,854 $109
7 Assistant Store Manager $56,230 $27
8 Associate Director, Sales $197,783 $95
9 Banquet Cook $68,636 $33
10 Banquet Server $32,155 $15
11 Bartender $26,104 $13
12 Bell Person $30,803 $15
13 Bellman $30,803 $15

Hourly Pay at The Cosmopolitan

The average hourly pay at The Cosmopolitan for a Guest Service Agent is $17 per hour. The location, department, and job description all have an impact on the typical compensation for The Cosmopolitan positions. The pay range and total remuneration for the job title are shown in the table below. The Cosmopolitan may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $34,639 look to you?

FAQ about Salary and Jobs at The Cosmopolitan

1. How much does The Cosmopolitan pay per hour?
The average hourly pay is $17. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at The Cosmopolitan?
According to the data, the highest approximate salary is about $40,536 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at The Cosmopolitan?
According to the data, the lowest estimated salary is about $31,405 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.