Customer Service Representative Salary at Tool Alliance BETA

How much does a Tool Alliance Customer Service Representative make?

As of December 2024, the average annual salary for a Customer Service Representative at Tool Alliance is $35,285, which translates to approximately $17 per hour. Salaries for Customer Service Representative at Tool Alliance typically range from $31,871 to $38,806, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Tool Alliance Overview

Website:
toolalliance.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
MFG Durable

Tool Alliance is a manufacturer of solid carbide and indexable carbide cutting tools, sold worldwide under the Ultra-Tool, RoundTool Laboratories, Tungsten ToolWorks, Mil-Tec, and Routco brand names. Products include solid carbide end mills, face mills, drills, reamers, burrs, micro tools, sub-miniature tools, keyseat cutters, burrs, slitting saws, carbide cylinders, countersinks, routers, radius mills, CBN tools, PCD, compression tools, engravers, counterbores, coolant-fed, carbide inserts, indexable end mills, shell mills, and more. Technologies include SmoothCoat PVD hard coatings, SmoothGrind polished cutting edges, SmoothEdge prep and hone, and SmoothContricity shrink fit ready shanks. Toll coatings include CVD diamond, PVD amorphous diamond, TiAlN, AlTiN, TiN, TiCN, TiB2, and more. Workpiece materials to be milled, drilled, reamed, routed and more include titanium (6Al-4V, 5553), stainless (303, 304, 316, 410, 420, 440C, 15-5, 17-4, 13-8, 316L), tool steels (A2, D2, H13), general steels (1018, 1020, 4140, 4340, P20), Inconel (625, 718), cast iron, non-ferrous materials including aluminum, copper, brass, bronze, wood & plastics, CFRP (carbon fiber reinforced plastic), graphite, composites, fiberglass, and more. Industries served include aerospace, medical, electronics, auto, semiconductor, die & mold, micro (nano) machining, woodworking, and more.

See similar companies related to Tool Alliance

What Skills Does a person Need at Tool Alliance?

At Tool Alliance, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Tool Alliance

Job Title Average Tool Alliance Salary Hourly Rate
2 Office Manager $77,686 $37
3 Director, Business Development $188,027 $90
4 Inside Sales $50,184 $24
5 Manufacturing Engineer $101,448 $49

Hourly Pay at Tool Alliance

The average hourly pay at Tool Alliance for a Customer Service Representative is $17 per hour. The location, department, and job description all have an impact on the typical compensation for Tool Alliance positions. The pay range and total remuneration for the job title are shown in the table below. Tool Alliance may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $35,285 look to you?

FAQ about Salary and Jobs at Tool Alliance

1. How much does Tool Alliance pay per hour?
The average hourly pay is $17. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Tool Alliance?
According to the data, the highest approximate salary is about $38,806 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Tool Alliance?
According to the data, the lowest estimated salary is about $31,871 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.