IT Support Technician Salary at Vxit BETA

How much does a Vxit IT Support Technician make?

As of December 2024, the average annual salary for an IT Support Technician at Vxit is $40,057, which translates to approximately $19 per hour. Salaries for IT Support Technician at Vxit typically range from $36,647 to $43,335, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
vxit.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Software & Networking

VXIT is an IT consulting and services company that helps local businesses thrive in today's digitally driven digital marketplace. Headquartered in Palm Beach County, Florida, VXIT ls committed to helping its clients grow by prioritizing people and leveraging technology.

See similar companies related to Vxit

What Skills Does a person Need at Vxit?

At Vxit, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  5. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.

Related Jobs

Hamilton Barnes 🌳
West Palm Beach , FL

Do you want to expand your skills across multiple IT technologies? Benefits: Amazing company benefits Exposure to 3 cutting edge vendors Opportunities for growth within the company. Collaborative and supportive team culture. Responsibilities Work with team, Service Delivery Manager, and Team Lead to provide top quality service Work on a variety of basic to complex issues requested by end users Create tickets, document detailed notes, and accurately tracking time Update technical documentation in system Own and work email tickets when not answering calls or when requested Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions Train/Mentor and Assist Support Technician I's Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately Find alternative workarounds to problems when established procedures fail Required Skills Helpdesk / Desktop Support Experience Willing to work onsite 5 days per week MS


Sponsored
12/12/2024 12:00:00 AM
Sonny's Enterprises LLC
Fort Lauderdale , FL

Overview: The Tech Support Supervisor is responsible for leading internal and external Technical Support teams. Establish and lead call center best practices to ensure client satisfaction and operational efficiency. Train new and existing team members on product, best practices, documentation procedures and customer service. Lead by example with a never give up attitude and technical problem solving skills. Work directly with clients regarding use of the software and issue escalation to ensure outstanding customer service. Responsibilities: Manage call center best practices. Recognize areas for improvement and develop action plans to present to management. Manage the Tech Support teams work and on-call schedules and rotations. Approve hourly employee timesheets. Coordinate and facilitate customer service training for Technical Support team. Develop and maintain technical operation manuals, parts lists, repair guides, troubleshooting guides and training materials. Document workflow and


Sponsored
12/11/2024 12:00:00 AM
ZZ2
Pompano Beach , FL

Job Description Job Description We are seeking a Tech Support Specialist to join our team! You will resolve smartphone and connectivity issues for our clients. Responsibilities: Provide technical assistance with smartphone and automotive infotainment hardware and software Track customer issues and resolutions Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Update customer data and produce activity reports Walk customers through problem solving process Follow up with customers, provide feedback and see problems through to resolution Utilise excellent customer service skills and exceed customers’ expectations Ensure proper recording, documentation and closure Recommended procedure modifications or improvements Preserve and grow your knowledge of help desk procedures, products and services Qualifications: Previous experience in IT, customer service, automotive, electronics or other related fields Abili


Sponsored
12/11/2024 12:00:00 AM
CRU LLC
Pembroke Pines , FL

Job Description Job Description IT TECH SUPPORT CRU LLC Pembroke Pines, FL, USA Benefits Offered 401K & IRA Employment Type Full-Time We are seeking qualified IT Service Technicians to expand our business model . The tech should be business experienced in Desktop/Network/Server IT Support, Hardware, Software, Firewalls, Routers and CAT5e cabling is a plus. Some VOIP skills would be helpful. Must have: Reliable Transportation and be available Monday thru Friday during 9am to 5pm. Some late evenings or weekends maybe required for special projects. This position is approx. 40 hours per week. We do not have any part-time positions available. A proper business dress code is required: Company logo Shirt (white) will be provided, candidates must have black pants, black belt, black shoes. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment. The tech must successfully address challenging business user computing issues. If y


Sponsored
12/11/2024 12:00:00 AM
Layer 8 Solutions
Wellington , FL

Job Description Job Description We are currently seeking an experienced IT Service Technician to join our team in Wellington, FL About Us: An educational organization is looking for an experienced IT Support Technician with expertise and professionalism, to deliver premier level support to in-house operations at our Wellington, FL location. Job Summary: This position is responsible for providing technical assistance to computer users. Answering questions or resolving computer problems for clients in person, or via telephone or electronically. May also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Job Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned Collaborating within an educational environment & providing technical support Maintenance, system analysis, troubleshooting, & on-site support PC and network tr


Sponsored
12/11/2024 12:00:00 AM
Confidential
West Palm Beach , FL

We’re looking for a friendly and reliable White Glove Desktop/Deskside Support Technician to provide Desktop support for three upscale long-term care facilities located close to one another. If you’re great with technology, enjoy helping people, and want to work in a supportive and welcoming environment, this is the perfect role for you! What You’ll Do Desktop and Hardware Support: Set up, configure, and troubleshoot desktops, laptops, and peripherals. Handle desktop and hardware issues with care and precision. Application Assistance: Provide support for software and applications (we’ll train you on the details). Make sure users are comfortable and confident with their tech tools. Printer Support: Install and maintain printers. Solve common printing issues to keep things running smoothly. Occasional A/V and Access Control Help (Bonus): Assist with A/V conferencing setups and troubleshooting (nice to have but not required). Knowledge of access control and camera systems is a plus, but w


Sponsored
12/9/2024 12:00:00 AM
F2Onsite
Palm Beach Gardens , FL

Job Description Job Description Desktop Support Technician/Customer Service Engineer Contract to Hire Opportunity Scope Includes, but is not limited to, software and hardware support via deskside support or remote support. The candidate would be required to troubleshoot and repair software and hardware issues reported by end users. Experience with Active Directory to delete users or reset passwords. Experience with SCCM to reimage, update, and install software packages or push out Windows or Security updates. Experience working in-house in a corporate or manufacturing plant environment. Experience with the Remedy ticketing tool. Able to travel to other locations with mileage reimbursement of .40 cents per mile Job Description The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex trou


Sponsored
12/9/2024 12:00:00 AM
Layer 8 Solutions
Deerfield Beach , FL

Job Description Job Description We are currently seeking an experienced IT Service Technician to join our team in Deerfield Beach, FL. About Us: An educational organization is looking for an experienced IT Support Technician with expertise and professionalism, to deliver premier level support to in-house operations at our Deerfield Beach, FL. location. Job Summary: This position is responsible for providing technical assistance to computer users. Answering questions or resolving computer problems for clients in person, or via telephone or electronically. May also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Job Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned Collaborating within an educational environment & providing technical support Maintenance, system analysis, troubleshooting, & on-site support PC an


Sponsored
12/9/2024 12:00:00 AM

Check more jobs information at Vxit

Job Title Average Vxit Salary Hourly Rate
2 Keeper of Books $35,766 $17
3 Senior Support Technician $55,860 $27
4 Services Professional & Technician $47,211 $23
5 Support Technician $45,391 $22
6 Office Manager $68,490 $33
7 Project Manager $93,614 $45
8 IT Support Specialist $83,984 $40
9 Manager, Information Technology $116,351 $56
10 Services Professional & Manager $101,583 $49
11 Support Services Coordinator $32,019 $15

Hourly Pay at Vxit

The average hourly pay at Vxit for an IT Support Technician is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Vxit positions. The pay range and total remuneration for the job title are shown in the table below. Vxit may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $40,057 look to you?

FAQ about Salary and Jobs at Vxit

1. How much does Vxit pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Vxit?
According to the data, the highest approximate salary is about $43,335 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Vxit?
According to the data, the lowest estimated salary is about $36,647 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.