Customer Support Salary at Vymo BETA

This is a full-time on-site role for a Customer Support Engineer at Atomus located in San Francisco, CA. The ideal candidate must be a US Citizen and able to work onsite 5 days a week and shift expectations of 8:00 a.m. - 5:00 p.m. PST, in our San Francisco office. About Atomus Atomus is a leader in providing innovative compliance and cybersecurity solutions. Our mission is to help businesses achieve and maintain top-tier security and regulatory standards. We empower our customers to safeguard their operations and meet compliance needs seamlessly. Job Summary The Customer Success Engineer (CSE) will ensure our customer’s success by managing the technical onboarding, delivering outstanding technical support, and helping conduct Quarterly Business Security and Compliance Reviews (QBRs). You will work closely with customers to help them implement and fully leverage our cybersecurity products, maintain compliance, and solve technical challenges. As Customer Success Engineer at Atomus, you

Job Description Job Description Customer Service Manager About Mendaera, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care. About the Opportunity As the Customer Service Manager, you will design and oversee our customer support operations. You’ll be at the frontline of our customer interactions, ensuring smooth onboarding, handling inquiries, resolving issues, and maintaining high customer satisfaction. This is a unique opportunity to establish and implement customer service processes from the ground up, build a team, and directly impact our company's success and reputation. About You We are looking for candidates who thrive in fast-paced environments, embrace ambiguit

Job Description Job Description Customer Service Manager About Mendaera, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care. About the Opportunity As the Customer Service Manager, you will design and oversee our customer support operations. You’ll be at the frontline of our customer interactions, ensuring smooth onboarding, handling inquiries, resolving issues, and maintaining high customer satisfaction. This is a unique opportunity to establish and implement customer service processes from the ground up, build a team, and directly impact our company's success and reputation. About You We are looking for candidates who thrive in fast-paced environments, embrace ambiguit

Are you passionate about delivering exceptional customer service while solving complex technical challenges? Join a forward-thinking SaaS company that’s revolutionizing how businesses manage and optimize their systems. Known for their innovative tools and commitment to excellence, this organization is seeking a Customer Support Analyst to enhance their customer experience and drive operational success. About the Role: As a Customer Support Analyst, you’ll serve as the critical link between customers and internal teams, ensuring prompt and effective resolution of inquiries. You’ll play a pivotal role in analyzing support data, identifying trends, and collaborating cross-functionally to enhance customer satisfaction. This is your chance to make a real impact by improving processes, curating a knowledge base, and contributing to a dynamic, customer-first culture. What We’re Looking For: Strong analytical thinking to analyze data, identify patterns, and provide actionable insights. Technic

Job Description Job Description ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: • Directly manage internal Customer Service team to deliver best in class customer experience. • Support, define, and implement procedures for handling clinical support and technical support, customer orders, and plans and objectives for Technical Service repairs, reporting, and training. • Establish and maintain performance of third-party providers delivering service and support to our customers. • Promptly and directly manage critical customer issues in cases of escalation. • Create and distribute support-related customer communications, including customer notices and technical service bulletins. • Ensure that customer support documentation, including service parts lists and manuals, are accurate updated. • Take ownership of warranty, extended warranty, and spare parts offers, including pricing and profitability. • Manage fleet of loaner device used to minimize customer downtime. • Ensure the quality, accuracy,

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services,

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services,

About the Role As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner. Key Responsibilities Customer Support: Answer inbound calls and emails, providing accurate and helpful information to customers. Problem Resolution: Resolve customer issues and complaints effectively, ensuring customer satisfaction. Product Knowledge: Maintain a deep understanding of products and services. Data Entry: Accurately enter customer information and update account records. Communication: Communicate clearly and effectively with customers, both verbally and in writing. Qualifications High school diploma or equivalent Excellent customer service skills Strong communication and interpersonal skills Ability to work independently and as part of a team Proficient with computer systems and software Reliable internet connection and h