Supervisor, Call Center Salary at Wake Electric BETA

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We are looking to add a Customer Service Representative to our team at Pet Palace - Cary Center CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet. Sells the services and products of the facility to prospective customers. Tours prospective clients and visitors through the facility. Answers the telephone, receives and provides appropriate information according to established procedures. Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records. Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance. Explai

Job Description Job Description Job Description CS Medical Job Title: Service Call Center Technician Department or Division: Service Reports To: CS Medical Service Manager The CS Medical Service Call Center Technician, reporting directly to the CS Medical Service Manager, is a Service employee within the CS Medical Service Department based upon (including, but not specific to) applicable education, continuing education/industry professional certification(s), and years of experience within a technical service environment. The Service Call Center Technician acts as a point of contact for the Service Department’s technical issues related to applicable internal and external (customer-owned) equipment. These technical issues are processed via telephonic, email, and fax. Essential Tasks, Duties, and Responsibilities: Receives and resolves external customer generated telephonic, e-mail, and fax issues/complaints related to external (customer-owned) equipment. For CS Medical and parent compani

Job Description Job Description HVAC Sales Service Supervisor Responsibilities: 1. Oversee technician use our CRM to enter accurate records of work orders, equipment maintenance, and service performed. 2. Ensure compliance with company policies, procedures, and safety regulations, promoting a safe working environment for the team. 3. Provide troubleshooting skills and technical support to technicians. 4. Be part of the On-call rotation, approximately 4-6 weeks, for a one week period 5. Must have tools to perform day to day service technician duties Heating Air Conditioning Supervisor Required Skills 1. Strong technical knowledge of heating, ventilation, and air conditioning systems, including installation, repair, and maintenance. 2. Excellent leadership and team management skills, with the ability to motivate and inspire a team of HVAC technicians. 3. Exceptional problem-solving and troubleshooting abilities to diagnose complex HVAC issues and provide effective solutions. 4. Solid und

Business Services Coordinator - Temporary Job ID 191657 Posted 30-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Data & Analytics, Data Centers Location(s) Remote - US - Remote - US - United States of America, Seattle - Washington - United States of America **Temporary role till mid-December 2024 - Remote USA** **About the Role:** As a CBRE Business Services Coordinator, you will perform clerical duties in accordance with the procedures of a department. This job is part of the Administrative Services job function. They are responsible for providing administrative support to areas of the business including operations, teams, job functions, and senior management. **What You'll Do:** + Maintain and update filing, inventory, mailing, and database systems. + Compile, copy, sort, and file records of the office, business transactions, and other activities. + Review files, records, and other documents to obtain information and respond to requests. + Answer common inqui

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive ben

Company Overview: Raleigh Ophthalmology is a busy well-established, progressive eleven physician group with subspecialty care in cornea, glaucoma, oculoplastics, pediatrics, and comprehensive eye care services. We have a robust practice, with three area office locations and dozens of bright, qualified employees who help us deliver the best service and patient care in our medical specialty. Our employees are an integral part of the experience at Raleigh Ophthalmology. Not only are we committed to serving our patients, but we also have a culture of servant leadership and collaboration that supports each team members personal and professional development. Position Summary: As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will serve as the first point of contact for patients, referring doctor offices and pharmacies, assisting them with inquiries, appointments, med

We are seeking a Customer Account Associate to join our team! The individual in this position will provide customer support and communication through direct management of customer orders while closely assisting/supporting our Sales team along with our extensive customer base. This individual will be responsible for providing exceptional service and ensuring customer satisfaction and retention through processing orders, inquiries, order management and billing. Coordination with manufacturing plants, technology services, and other departments will be required. Individual must be able to handle complex customer inquiries and problems. This is an hourly position. PRIMARY JOB DUTIES AND RESPONSIBLITIES Answer incoming calls, order entry and maintenance, customer account maintenance. Liaison with customer base, sales force, manufacturing, R&D, marketing and other departments. Investigate complaints to resolve customer issues; assist in preparation of credit memos for price adjustments, order

Position: Call Center Supervisor Reports to: Call Center Manager Department: Call Center Operations Compensation: $16.00 - $19.00 DOE Purpose: Supervise and guide Call Center agents to ensure team performance meets department operational standards while delivering +1 customer service to internal and external customers. Duties and Responsibilities: Monitor and evaluate agent performance, provide learning or coaching opportunities, and ensure department standards are met to drive +1 customer satisfaction. Assist with resolving agent questions/problems, developing independence and use of resources, and using solid judgement skills. Monitor, evaluate, and complete call quality scorecards on a monthly basis as designated by Call Center Leadership. Oversee the staff scheduling process, including optimizing and monitoring breaks and lunches, to support call volume and help identify coverage gaps and scheduling solutions to meet business needs. Monitor, analyze, and report on Call Center metri