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About the Team Our customer success representatives are critical to our mission. They are Framework’s front-line brand ambassadors. They serve as our voice and ensure that our customers are heard and helped. They are highly motivated team players who enjoy working in a fast-paced customer service environment.  About the Role The Customer Success Representative works with customers to resolve any emerging problems they are experiencing with empathy, accuracy, and efficiency. The Representative also provides information on Framework’s products and services to empower customers to make inform... view job details

The Head of Analytics & Business Operations is responsible for the company’s data analytics platform as well as executing strategic, quantitative and technological solutions to support robust decision making and operational effectiveness. Leading a team working cross functionally to solve the highest impact business challenges faced by Framework, you will have a proven track record of developing and leading operations and analytics teams in growth environments, and will demonstrate deep curiosity, exemplary business judgment, and a passion for solving problems. Success in this role will be the... view job details

About the Team The Marketing Coordinator is a key functional member of the Brand Marketing team. The Brand Marketing team’s mission is to deliver an integrated, omni-channel brand experience that fosters trust and delivers content and messaging that resonates with our customers and aligns their experience with our brand values and promise. About the Role The Marketing Coordinator plays an integral role in achieving Framework’s ambitious growth marketing goals by managing all administrative functions that support the team. A Key function of this role will be to assist in the definition of p... view job details