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SUMMARY. The 211/LIFE LINE Operations Manager is responsible for overall operations of the 211/LIFE LINE contact center. 211/LIFE LINE is a crisis/suicide hotline and information & referral program offering crisis intervention, needs assessment and referrals to health and human services organizations that can assist with those identified needs.. Oversees the daily operations of all functions, ensuring activities run smoothly and efficiently; promotes the image of the program in a positive manner; provides guidance, coaching, recognition, motivation and training to 211/LIFE LINE supervisors, te... view job details

SUMMARY:. Designs, implements, and coordinates adaptive technology training programs that ultimately prepare individuals for increased independence and employment. Provides individual and group instruction on a variety of topics, including computer use and assistive technology applications. Ensures compliance with all grants and contractual and regulatory requirements related to the Adaptive Technology Center. The employee must be able to conduct assessments and trainings throughout the nine county service area. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:. Conducts assessments... view job details

Provide administrative and support services, including information management and clerical functions for the Development and Communications Department. Assist with various projects, programs, and special events in support of Goodwill of the Finger Lakes’ development activities. Handle communications and donor, consumer, and volunteer information in a manner that ensures confidentiality. Subscribe to and promotes Goodwill’s mission, vision and values. Function as an active team member to achieve agency and department goals. Competencies needed to be successful in this job include…. ESSENTIAL DU... view job details

Create impact. Celebrate the possible. Join our Goodwill family as our Application Analyst. While receiving leadership support from the Director of Decision Support and Integration, the Application Analyst will Elevate People by Eliminating Barriers to Employment by ensuring the successful implementation, setup, configuration, and maintenance of critical business software applications. This position works collaboratively with stakeholders, IT team members, and vendor partners to deliver solutions that meet business and technical requirements. The Application Analyst also provides top-level tec... view job details

Position:. Team Leader. Start Date:. Based on accepted offer. Work Hours (i.e. shift):. Various hours based on needs. Candidates must have open availability for work hours that include at least 1-2 nights a week and every other weekend. Employment Type:. Full-Time. Hours per Week:. 40 hours. Starting Salary:. $14.00 an hour. Create impact. Celebrate the possible. Join our Goodwill family as Team Leader.. Join a culture where opportunities abound, and the ability to make a difference every day is lived out in our stores and hallways. At Goodwill NCW, the work is challenging, rewarding, full of ... view job details

Create impact. Celebrate the possible. Join our Goodwill family as the Assistant Buyer/Retail Coordinator. While receiving leadership support from the Merchandise and Planning Manager, the Assistant Buyer/Retail Coordinator will advance our mission of Elevating People by Eliminating Barriers to Employment through assisting with the buying and planogram management process. Our business model revolves around receiving donations and then selling donated goods through various channels of distribution (brick and mortar retail stores, online, outlet and salvage) and then investing those proceeds int... view job details

JOB TITLE: Assistant Team Leader. SUMMARY:. The Assistant Team Leader is responsible for supporting the Store Leader and assigned Store(s) in the processing and merchandising of soft lines. When serving as Leader on Duty (LOD) assuring safety, sales, production, programs and services and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill.. ESSENTIAL DUTIES AND RESPONSIBIL... view job details

JOB TITLE: ADC Donation Greeter. ?. PAY: $15.50/hour. SUMMARY:. The ADC Donation Greeter is responsible for including but not limited to general donation center related duties such as; accepting donations, providing excellent customer service, and maintaining a clean, neat and safe work environment. This position is also responsible for sorting, pricing, cleaning, and packaging merchandise to be shipped and sold at stores. In some instances you may also be responsible for stocking merchandise and conducting sales. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Greet customers in a friendly and enthus... view job details

Create impact. Celebrate the possible. Join our Goodwill family as the Benefit and Wellness Specialist. While receiving leadership support from the Director of Human Resources Operations, the Benefit and Wellness Specialist will help develop and maintain Benefit and Wellness programs that will provide the team members of Goodwill with a competitive benefit package as well as a robust wellness program. Ensures that all activities are performed in a manner that is consistent with the mission, vision, values and brand of Goodwill.. Key Responsibilities. Focus on supporting the design and manageme... view job details

SUMMARY:. Provide exceptional customer service in a 24/7 contact center operation, with proficiency in handling inbound & outbound calls, emails, live chats and faxes for multiple accounts or contracts as assigned by the call center supervisor. Gather information to complete customer fulfillment requests, data entry, maintain customer database, research and resolve customer problems. Conduct product /customer satisfaction surveys. Subscribes to and promotes Goodwill of the Finger Lakes’ mission, vision and values. Functions as an active Contact Center team member to achieve organization and de... view job details