Leads the overall Program Management Office (PMO) to ensure programs and projects meet organizations standards.
Mentors project leaders to improve processes, procedures and standards based on program's needs. Works with other department leaders to implement organization's blueprints accurately.
Job Title | Job Description | |
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1 | Office Operations Manager | The Office Operations Manager develops and implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Manager oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Office Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
2 | Program Administrative Manager | The Program Administrative Manager negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Coordinates and monitors the scheduling, pricing, and technical performance of company programs. Being a Program Administrative Manager ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Develops new business and expands product line. In addition, Program Administrative Manager ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs. Requires a bachelor's degree. Typically reports to a department head. The Program Administrative Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Program Administrative Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
3 | Office Operations Supervisor | The Office Operations Supervisor implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Supervisor oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Office Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
4 | Chief HRIS Executive | The Chief HRIS Executive develops, implements, and maintains HRIS system(s) to meet an organization's needs and objectives. Plans and directs all aspects of an organization's human resource information system(s). Being a Chief HRIS Executive requires a bachelor's degree. Researches, evaluates, tests and selects the necessary hardware and software needed to achieve the goals of the department. In addition, Chief HRIS Executive demonstrates expertise in a variety of the field's concepts, practices, and procedures. Typically reports to top management. The Chief HRIS Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Chief HRIS Executive typically requires 8+ years of managerial experience. |
5 | Chief Legal Executive | The Chief Legal Executive reviews changes to law and regulations and advises management about any impact to the business. Plans and directs all aspects of an organization's legal affairs and ensures all business policies and activities are managed correctly and in compliance with current laws. Being a Chief Legal Executive leads the defense of the organization in lawsuits and the prosecution of lawsuits on behalf of the organization against others. Provides guidance and counsel to management on business transactions and initiatives. In addition, Chief Legal Executive ensures that all company communications, contracts, documents, filings and press releases undergo a legal review. May engage and coordinate with outside counsel for certain matters. Requires a Juris Doctor degree from an accredited law school and may require admittance to a state bar. Typically reports to CEO. Responsible for the development of functional or business unit strategy for the entire organization. Defines corporate vision and strategy establishes company direction and focus. Executes multiple high impact initiatives to achieve overall corporate goals. |
Skills | Proficiency Level |
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Quality Management | Level 4 |
Resource Management | Level 4 |
Driving Results | Level 4 |