Sample Job Description for CRM Project Oversight Leader
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CRM Project Oversight Leader Job Overview
CRM Project Oversight Leader Job Description Sample
Manages the Customer Relationship Management (CRM) enterprise initiative.
JOB LEVEL
M04
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Top Management
Salary Range
BASE 50%
$189,000
TOTAL 50%
$237,700
Job Responsibilities for CRM Project Oversight Leader
Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals.
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| 1 | Strategic Sales Director | The Strategic Sales Director sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Directs and oversees an organization's sales policies, objectives, and initiatives. Being a Strategic Sales Director requires a bachelor's degree. Recommends product or service enhancements to improve customer satisfaction and sales potential. In addition, Strategic Sales Director typically reports to an executive. The Strategic Sales Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Strategic Sales Director typically requires 5+ years of managerial experience. |
| 2 | Program Administrative Manager | The Program Administrative Manager negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Coordinates and monitors the scheduling, pricing, and technical performance of company programs. Being a Program Administrative Manager ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Develops new business and expands product line. In addition, Program Administrative Manager ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs. Requires a bachelor's degree. Typically reports to a department head. The Program Administrative Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Program Administrative Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| 3 | Safety Programs Compliance Director | The Safety Programs Compliance Director ensures the workplace is in compliance with OSHA and other state, local, or industry specific regulations and that periodic safety audits are conducted. Directs, develops, and oversees the general health and safety policies and procedures of the organization. Being a Safety Programs Compliance Director develops a systemic process to collect data and analyze the causes of accidents and generate required reporting. Provides programs that ensure a safe workplace including safety orientations, skill training, emergency preparedness, proper job instruction, hazardous material disposal procedures, and the use of protective equipment. In addition, Safety Programs Compliance Director implements initiatives to reduce and prevent accidents, occupational illnesses, and exposure to long-term health hazards. Requires a bachelor's degree. Typically reports to top management. The Safety Programs Compliance Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Safety Programs Compliance Director typically requires 5+ years of managerial experience. |
| 4 | Director of Employee Training & Development | The Director of Employee Training & Development collaborates with functional management teams to assess ongoing and future training and development needs as well as effectiveness of established programs. Directs the design, planning, and implementation of corporate training programs aligned with the objectives and strategy of the company. Being a Director of Employee Training & Development provides engaging communications about program information to encourage participation and highlight the value and benefits of training. Develops a program delivery schedule that provides training as needed and in locations that work for the participants. In addition, Director of Employee Training & Development approves new training techniques and suggests enhancements to existing training programs. Oversees and establishes relationships with vendors to provide additional outside training programs. Manages and develops training professionals. Requires a bachelor's degree. Typically reports to top management. The Director of Employee Training & Development manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Director of Employee Training & Development typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. |
| 5 | Program Contracts Supervisor | The Program Contracts Supervisor is responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Coordinates and monitors the scheduling, pricing, and technical performance of company programs. Being a Program Contracts Supervisor ensures adherence to master plans and schedules and develops solutions to program problems. Develops new business and expands product line. In addition, Program Contracts Supervisor recommends changes to improve process efficiency and alleviate process inaccuracy and duplication. Requires a bachelor's degree. Typically reports to a manager. Being a Program Contracts Supervisor contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Program Contracts Supervisor typically requires 4 to 7 years of related experience. |
CRM Project Oversight Leader Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Business Acumen | Level 3 |
| Budgeting | Level 3 |
| Driving Results | Level 3 |