Sample Job Description for Customer Relationship Management System/User Support I
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Customer Relationship Management System/User Support I Job Overview
Customer Relationship Management System/User Support I Job Description Sample
Administers the Customer Relationship Management (CRM) applications.
JOB LEVEL
P02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Manager or Head of a Unit/Department
Salary Range
BASE 50%
$86,190
TOTAL 50%
$88,590
Job Responsibilities for Customer Relationship Management System/User Support I
Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Monitors end-user usage of systems and performs daily administrative and user support tasks.
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Customer Relationship Management System/User Support I Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Customer Relationship Management | Level 2 |
| Analytical Thinking | Level 2 |
| Attention to Detail | Level 3 |
