Sample Job Description for Customer Relationship Management System/User Support II
Job Description Management
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Customer Relationship Management System/User Support II Job Overview
Customer Relationship Management System/User Support II Job Description Sample
Administers the Customer Relationship Management (CRM) applications.
JOB LEVEL
P03
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Manager or Head of a Unit/Department
Salary Range
BASE 50%
$102,690
TOTAL 50%
$108,390
Job Responsibilities for Customer Relationship Management System/User Support II
Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Monitors end-user usage of systems and performs daily administrative and user support tasks.
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Customer Relationship Management System/User Support II Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Customer Relationship Management | Level 3 |
| Analytical Thinking | Level 3 |
| Attention to Detail | Level 3 |
