Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN.
Recommends and schedules repairs. Provides end users support for all LAN- based applications. Installs and configures workstations.
Job Title | Job Description | |
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1 | Intermediate LAN Support | The Intermediate LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Intermediate LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Intermediate LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Intermediate LAN Support typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
2 | Front Desk Coordinator I | The Front Desk Coordinator I completes security procedures such as issuing badges or visitor passes. Greets visitors and maintains visitor logs. Being a Front Desk Coordinator I responds to internal and external inquiries. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. In addition, Front Desk Coordinator I may provide back up for clerical projects or route phone calls. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Front Desk Coordinator I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
3 | Data Analysis/Statistician I | The Data Analysis/Statistician I compiles reports, charts, and tables based on established statistical methods. Analyzes and interprets data from various sources. Being a Data Analysis/Statistician I typically reports to a supervisor or manager. Requires a bachelor's degree in area of specialty. Working as a Data Analysis/Statistician I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. |
4 | Claims Payment Clerk I | The Claims Payment Clerk I inputs claim information into system for processing. Reviews insurance claim forms and supporting documents for completeness and accuracy and obtains missing information as necessary. Being a Claims Payment Clerk I calculates settlement amounts according to guidelines. Verifies coverage eligibility. In addition, Claims Payment Clerk I processes routine claim payments. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Claims Payment Clerk I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
5 | LAN Application User Support III | The LAN Application User Support III recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being a LAN Application User Support III installs and configures workstations. Provides end users support for all LAN- based applications. In addition, LAN Application User Support III may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as a LAN Application User Support III typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. |
Skills | Proficiency Level |
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Attention to Detail | Level 2 |
Time Management | Level 2 |
Initiative | Level 2 |