Manages all aspects of the company's service contract functions.
Prepares proposals, negotiates contracts and ensures that the company fulfills all obligations and conditions of contracts sold.
Job Title | Job Description | |
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1 | Claim Examinations/Adjustments Manager | The Claim Examinations/Adjustments Manager operates of one or more claims processing units, including the timely and proper disposition of claims in accordance with coverage amounts. Responsible for managing the insurance claims department composed of Examiners and Adjusters. Being a Claim Examinations/Adjustments Manager ensures complete and sound claim settlements, legal reviews and investigations in accordance with company policies and procedures. Oversees insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. In addition, Claim Examinations/Adjustments Manager requires a bachelor's degree. Typically reports to top management. The Claim Examinations/Adjustments Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Claim Examinations/Adjustments Manager typically requires 3+ years of managerial experience. |
2 | Real Estate Portfolio Property Manager | The Real Estate Portfolio Property Manager directs the buying, selling, and leasing of properties in the portfolio. Maintains a portfolio of properties. Being a Real Estate Portfolio Property Manager evaluates records for accuracy, completeness, and compliance with policies. Provides information on operating costs as well as the annual budget for the properties. In addition, Real Estate Portfolio Property Manager may manage commercial, industrial, or residential properties. Requires a bachelor's degree. Typically reports to top management. The Real Estate Portfolio Property Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Real Estate Portfolio Property Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
3 | Technical Project Estimating Manager | The Technical Project Estimating Manager implements technical estimating standards and procedures and oversees the work of project estimators. Manages the daily activities of an estimating department for an engineering organization. Being a Technical Project Estimating Manager may be responsible for the training and staffing of estimating department. Solicits supplier bids and proposals for labor, material and equipment and evaluates proposals to ensure they meet project specifications and budget requirement. In addition, Technical Project Estimating Manager typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Technical Project Estimating Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Technical Project Estimating Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
4 | Procurement Manager | The Procurement Manager maintains relationship with vendors or suppliers and negotiates contracts for major purchases. Manages all purchasing activities and establishes strategic purchasing processes and procedures. Being a Procurement Manager typically requires a bachelor's degree. Evaluates and analyzes purchasing trend and price trend to identify forecasting demand and minimize purchasing costs. In addition, Procurement Manager typically reports to a senior manager. The Procurement Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Procurement Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
5 | Field Service Engineering Manager | The Field Service Engineering Manager plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Being a Field Service Engineering Manager handles service contracts and directs support services. Oversees the scheduling and training of field service representatives. In addition, Field Service Engineering Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Field Service Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
Skills | Proficiency Level |
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Planning and Organizing | Level 4 |
Coordination | Level 3 |
Project Management | Level 3 |