Supervises and coordinates the work of employees who load and unload material within a warehouse or storage facility.
Processes orders from requisitions and dispenses items from stock. Oversees the utilization of hand trucks, forklifts, hoists, conveyors, or other handling equipment to move material to and from aircraft, trucks or trains and within the storage facility. Prepares work schedules, assigns work, and oversees the work product. Ensures procedures are according to specifications and that resources are used effectively and work schedules and targets are met. May assist in inventory of stock and stock rotation. Enters information into a computerized system to maintain up-to-date stock records, retrieve stored data, or respond to inquiries about inventory levels or delivery schedules.
Job Title | Job Description | |
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1 | Order Filler I | The Order Filler I obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Being an Order Filler I requires a high school diploma or its equivalent. May operate materials handling equipment. In addition, Order Filler I typically reports to a supervisor or manager. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. Being an Order Filler I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
2 | Order Filler II | The Order Filler II obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Being an Order Filler II requires a high school diploma or its equivalent. May operate materials handling equipment. In addition, Order Filler II typically reports to a supervisor or manager. Being an Order Filler II works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as an Order Filler II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
3 | Order Filler III | The Order Filler III obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Being an Order Filler III requires a high school diploma or its equivalent. May operate materials handling equipment. In addition, Order Filler III typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. Being an Order Filler III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as an Order Filler III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. |
4 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
5 | Equipment Operator - Forklift | The Equipment Operator - Forklift is responsible for maintaining inventory and for production area cleanliness. Operates fork lifts to stack and retrieve goods, supplies and materials. Being an Equipment Operator - Forklift typically requires a high school diploma or its equivalent. Documents and maintains inventory records. In addition, Equipment Operator - Forklift typically reports to a supervisor. Being an Equipment Operator - Forklift possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
Skills | Proficiency Level |
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Key Performance Indicators (KPI) | Level 2 |
Business Process Improvement | Level 2 |
Standard Operating Procedures (SOP) | Level 3 |