Sample Job Description for Technical Solutions Support Analyst II
Job Description Management
A sample job description outlines the essential duties, responsibilities, and requirements of a specific role within an organization. It provides a clear and concise summary of what the job entails, the expectations for the position, the qualifications, and skills and competencies required to perform the job successfully.
An accurate, well-written job description example can attract qualified candidates and ensure that both the employer and employee have a clear understanding of the role. It can also serve as a basis for performance evaluations and career development plans.
Additionally, sample job descriptions are helpful in other areas of HR, such as to determine pay structure, create a sound job architecture, and ensure legal compliance with labor laws and regulations.
Matching the right person with the right background and skills to the appropriate role is critical to the success of any organization and it starts with an accurate job description.
Our job description management solution, JobArchitect, simplifies the process of creating and maintaining job descriptions, and helps companies accurately communicate a job’s required skills so that you can hire right and perform better.
Technical Solutions Support Analyst II Job Overview
Technical Solutions Support Analyst II Job Description Sample
Provides technical support to system users within an organization.
JOB LEVEL
P02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Project Leader or Manager
Salary Range
BASE 50%
$88,140
TOTAL 50%
$92,640
Job Responsibilities for Technical Solutions Support Analyst II
Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance.
Search Job Openings
View Job Description Templates of Similar Jobs
| Job Title | Job Description | |
|---|---|---|
| 1 | Intermediate LAN Support | The Intermediate LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Intermediate LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Intermediate LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Intermediate LAN Support typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
| 2 | HRIS Data Analyst II | The HRIS Data Analyst II makes alterations to existing programs to gather and report data as necessary. Develops and administers Human Resources Information Systems (HRIS.) Analyzes and evaluates HR business requirement and ensures that hardware/software solutions meet data management and end user needs. Being a HRIS Data Analyst II requires a bachelor's degree. May be responsible for developing systems in-house or working with external vendors. In addition, HRIS Data Analyst II typically reports to a Manager. Being a HRIS Data Analyst II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a HRIS Data Analyst II typically requires 2 -4 years of related experience. |
| 3 | Administrative Services - Clerical - Intermediate | The Administrative Services - Clerical - Intermediate gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Intermediate typically reports to a supervisor or manager. Typically requires a high school diploma or its equivalent. Being an Administrative Services - Clerical - Intermediate gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Administrative Services - Clerical - Intermediate typically requires 1-3 years of related experience or may have 0 years of experience plus an associates degree, or additional training, or certification. |
| 4 | Intermediate Sales Engineer | The Intermediate Sales Engineer assesses potential application of company products or services and offers solutions that meet customer needs. Generates new business and ensures growth of existing accounts. Being an Intermediate Sales Engineer provides technical training to clients and communicates customer feedback for future product developments. Researches and presents reports showing potential customers the cost benefit of purchasing company products or services. In addition, Intermediate Sales Engineer uses technical knowledge of product offerings to support and build sales. Requires a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as an Intermediate Sales Engineer typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
| 5 | Intermediate Sales Assistant | The Intermediate Sales Assistant provides customer service regarding products and services. Creates reports for the sales force regarding market conditions, sales results, and team earnings. Being an Intermediate Sales Assistant may require an associate's degree or its equivalent. Performs administrative duties for the sales team. In addition, Intermediate Sales Assistant typically reports to a supervisor or manager. Working as an Intermediate Sales Assistant typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. |
Technical Solutions Support Analyst II Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Attention to Detail | Level 3 |
| Time Management | Level 2 |
| Initiative | Level 2 |
