Sample Job Description for Technical Support Advisor I
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A sample job description outlines the essential duties, responsibilities, and requirements of a specific role within an organization. It provides a clear and concise summary of what the job entails, the expectations for the position, the qualifications, and skills and competencies required to perform the job successfully.
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Technical Support Advisor I Job Overview
Technical Support Advisor I Job Description Sample
Provides technical support to system users within an organization.
JOB LEVEL
P01
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Project Leader or Manager
Salary Range
BASE 50%
$70,000
TOTAL 50%
$72,600
Job Responsibilities for Technical Support Advisor I
Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance.
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Technical Support Advisor I Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Attention to Detail | Level 2 |
| Time Management | Level 2 |
| Initiative | Level 2 |
