Oversees all aspects of an organization's international operations and activities.
Responsible for planning and directing all activities, policies, and development of business units in other countries. Develops strategies that align with corporate goals and expand international presence. Implements operational processes to meet the needs of the business, produce sustainable growth, and minimize risk. Evaluates operational performance results against organizational goals. Develops operating budgets and monitors resource allocation. Maintains expert knowledge of international customs, laws, and regulations. Audits operations to ensure compliance with standards and regulations.
Job Title | Job Description | |
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1 | Office Operations Manager | The Office Operations Manager develops and implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Manager oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Office Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
2 | Senior Vice President of Operations | The Senior Vice President of Operations develops strategies and deploys tactics to attain short- and long-term financial and mission-critical operational goals. Plans and directs an organization's operational policies, objectives, and initiatives. Being an Senior Vice President of Operations implements operational processes to meet the needs of the business, produce sustainable growth, and minimize risk. Executes organizational strategies. In addition, Senior Vice President of Operations evaluates operational performance results against organizational goals. Develops operating budgets. Ensures compliance with standards and regulations. Requires a bachelor's degree. Typically reports to top management. The Senior Vice President of Operations manages a business unit, division, or corporate function with major organizational impact. Establishes/implements overall direction and strategic initiatives for the given major function or line of business. Working as an Senior Vice President of Operations typically requires 10+ years of progressive leadership experience. Has extensive knowledge of the overall departmental function. |
3 | Office Operations Supervisor | The Office Operations Supervisor implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Supervisor oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Office Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
4 | General Operations Manager | The General Operations Manager develops and implements company policies and procedures as well as ensures compliance with these procedures. Manages general activities of an organization's operations in a non-manufacturing environment. Being a General Operations Manager prepares reports and audits to monitor and improve operations effectiveness. Evaluates and enhances current operational systems. In addition, General Operations Manager may coordinate communication between different functions. Requires a bachelor's degree or its equivalent. Typically reports to a senior manager or head of unit/department. The General Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a General Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
5 | Senior Vice President of Engineering | The Senior Vice President of Engineering oversees engineering practices, systems, and designs to ensure compliance with organizational policies, industry standards, and regulatory requirements. Provides leadership and oversight to develop or improve technical products, systems, or processes that meet specified requirements and standards. Being a Senior Vice President of Engineering assists with planning and implementing engineering objectives, processes, and budgets to ensure activities align with the organization's strategy. Monitors and refines engineering processes, tools, and systems to ensure operational efficiency and quality of solutions. In addition, Senior Vice President of Engineering collaborates with senior leaders to develop engineering strategies, including facilities planning, manufacturing process design, the application of new technologies, and maintenance. Coordinates vendors and external partners to ensure availability, reliability, and quality of sourced materials or technology. Requires a bachelor's degree in engineering or related discipline. Typically reports to top management. The Senior Vice President of Engineering manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. |
Skills | Proficiency Level |
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Business Acumen | Level 4 |
Industry Knowledge | Level 3 |
Organizational Savvy | Level 3 |