Also referred to as: Customer and Teller Services Rep
Requirements and Responsibilities

Account Services Representative provides assistance to account holders or tellers by processing transactions or responding to inquiries. Fills the role of teller as needed, to provide coverage for absences or peak business periods. Being an Account Services Representative identifies opportunities for cross-selling and refers customers to appropriate bank personnel. Requires a high school diploma. Additionally, Account Services Representative typically reports to a manager. The Account Services Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be an Account Services Representative typically requires 1-3 years of related experience.

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