Also referred to as: Senior Customer and Teller Services Rep
Requirements and Responsibilities

Account Services Representative, Sr. provides assistance to account holders or tellers by processing transactions or responding to inquiries. Fills the role of teller as needed, to provide coverage for absences or peak business periods. Being an Account Services Representative, Sr. identifies opportunities for cross-selling and refers customers to appropriate bank personnel. Requires a high school diploma. Additionally, Account Services Representative, Sr. typically reports to a manager. The Account Services Representative, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience.

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