Also referred to as: Call Center Sales Representative III, Inbound/Outbound Call Center Sales Representative, Senior, Senior Call Center Inside Sales Representative, Telemarketing Representative III, Telesales Representative III
Requirements and Responsibilities

Contact Center Representative III (Incl. Selling) makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Being a Contact Center Representative III (Incl. Selling) identifies prospects and tracks sales activities in the computer-based systems. May respond to customer inquiries by following standard scripts and procedures. Additionally, Contact Center Representative III (Incl. Selling) selling is the focus of this position. May require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative III (Incl. Selling) has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III (Incl. Selling) typically requires 3-5 years of related experience.

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