Chief Administrative Officer leads operations and plans all aspects of an organization's staff and service functions. Establishes the infrastructure and capacity to provide internal services to the organization. Being a Chief Administrative Officer oversees multiple functions that typically include administrative/office, financial operations, facility maintenance/space planning, security, hospitality services, equipment and supply procurement, vendor management, and others. Develops the capital and operating budgets for each function. Additionally, Chief Administrative Officer designs processes and policies that support efficient service delivery and meet the organization's changing needs. Sets overall performance goals and standards of service. Utilizes data analytics to measure activity and drive continuous improvement. Requires a bachelor's degree. Typically reports to Chief Executive Officer (CEO). C-Suite level management. Develops functional or business unit strategy for an organization. Executes multiple high impact initiatives to achieve organizational goals. Defines vision, strategy, and focus for a major functional or business unit. Substantial experience with setting key metrics like KPIs or OKRs and shaping plans to meet objectives. To be a Chief Administrative Officer typically requires progressive leadership experience in senior management roles. Has expert level knowledge of the overall departmental function. Demonstrated experience in developing and executing long term business strategies.
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