Also referred to as: Clerical Support Supervisor II, Clerical Team Leader II
Requirements and Responsibilities

Clerical Supervisor II oversees numerous office functions, including but not limited to clerical work, word processing, data maintenance, report filing, and telecommunications response. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Being a Clerical Supervisor II ensures compliance with established corporate standards. May require a bachelor's degree. Additionally, Clerical Supervisor II typically reports to a manager or head of a unit/department. The Clerical Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Clerical Supervisor II typically requires 3 years experience in the related area as an individual contributor.

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