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Client Services Representative (Banking), Sr. processes basic branch service transactions to ensure customer satisfaction. Researches and resolves account issues or customer inquiries. Being a Client Services Representative (Banking), Sr. promotes organizational products and services by referring current or prospective customers to other departments within the organization. Requires a high school diploma or equivalent or in a related area. Additionally, Client Services Representative (Banking), Sr. typically reports to a manager or head of a unit/department. To be a Client Services Representative (Banking), Sr. typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.
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