Also referred to as: Banking Services Customer Senior Representative, Customer Sales and Service Senior Representative
Requirements and Responsibilities

Client Services Representative (Banking), Sr. processes basic branch service transactions to ensure customer satisfaction. Researches and resolves account issues or customer inquiries. Being a Client Services Representative (Banking), Sr. promotes organizational products and services by referring current or prospective customers to other departments within the organization. Requires a high school diploma or equivalent or in a related area. Additionally, Client Services Representative (Banking), Sr. typically reports to a manager or head of a unit/department. To be a Client Services Representative (Banking), Sr. typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

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