Also referred to as: Collections Representative - Healthcare, Delinquent Medical Account Collections Representative
Requirements and Responsibilities

Collections Specialist - Healthcare is responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Being a Collections Specialist - Healthcare responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues. Additionally, Collections Specialist - Healthcare typically requires a high school diploma. Typically reports to supervisor or manager. The Collections Specialist - Healthcare gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Collections Specialist - Healthcare typically requires 1-3 years of related experience.

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