Also referred to as: Account Settlement Representative II - Consumer Loans, Collection/Recovery Representative, Experienced - Consumer Loans, Loan /Bad Debt Recovery Representative II
Requirements and Responsibilities

Consumer Loan Collection/Recovery Rep. II is responsible for contacting "bad debt" customers to collect payments and settle accounts. May approve account settlements within realm of authority. Being a Consumer Loan Collection/Recovery Rep. II requires a high school diploma or its equivalent. Typically reports to a supervisor. To be a Consumer Loan Collection/Recovery Rep. II typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

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