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Also referred to as: Consumer Loan Collection Team Leader
Requirements and Responsibilities

Consumer Loan Collection Supervisor I supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Consumer Loan Collection Supervisor I, a level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Additionally, Consumer Loan Collection Supervisor I typically reports to a manager or head of a unit/department. The Consumer Loan Collection Supervisor I supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection Supervisor I typically requires 3 years experience in the related area as an individual contributor.

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