Also referred to as: Consumer Loan Servicing Senior Supervisor
Requirements and Responsibilities

Consumer Loan Servicing Manager manages personnel that support the consumer loan servicing function. Ensures efficiency of collections, escrow, and cashiering operations. Being a Consumer Loan Servicing Manager may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Consumer Loan Servicing Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Consumer Loan Servicing Manager typically requires 3-5 years experience in the related area as an individual contributor.

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