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Requirements and Responsibilities

Consumer Loan Servicing Supervisor supervises and instructs loan staff that supports consumer loan servicing. Oversees and coordinates daily loan servicing activities, including processing and documenting loan transactions, paying insurance and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Requires a high school diploma or its equivalent. Additionally, Consumer Loan Servicing Supervisor typically reports to a manager. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor.

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