Contact Center Representative I - Outbound

Also referred to as: Call Center Representative I -Outbound, Customer Support Representative, Entry - Outbound, Telemarketing Representative I - Outbound

Requirements and Responsibilities

Contact Center Representative I - Outbound initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Being a Contact Center Representative I - Outbound documents and tracks orders and service feedback using a computer system. May require an associate degree. Additionally, Contact Center Representative I - Outbound typically reports to a supervisor. The Contact Center Representative I - Outbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.

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