Documentation Specialist II develops, prepares and/or maintains documentation pertaining to business processes, systems operation, product development and other technical processes. Researches, reviews, and collects available technical information as basis for documentation. Being a Documentation Specialist II creates new documentation or updates existing documentation to accurately reflect changes in a product or process. Writes and maintains end user documentation or on line instructional content. Additionally, Documentation Specialist II may require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Documentation Specialist II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Documentation Specialist II typically requires 2 to 4 years of related experience.