Also referred to as: Field Service Engineering Supervisor, Experienced, Technical Field Support Supervisor II
Requirements and Responsibilities

Field Service Supervisor II oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor II responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. Additionally, Field Service Supervisor II may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Field Service Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Field Service Supervisor II typically requires 3 years experience in the related area as an individual contributor.

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