Also referred to as: Guest Reception Associate
Requirements and Responsibilities

Front Desk Clerk interacts with the customer to ensure that the check-in and check-out is carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. May require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Front Desk Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.

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