General Clerk II

Job description process

General Clerk II performs various routine and defined clerical tasks in an office environment. Prepares, files and maintains physical or electronic records and documents in required formats. Being a General Clerk II compiles and verifies information using simple calculations and standard procedures. Inputs data into a tracking database or system. Additionally, General Clerk II retrieves documents or responds to requests for information from internal or external customers by phone or e-mail. May assist with general office tasks such as copying, mailing, and ordering supplies. Requires a high school diploma or equivalent. Typically reports to a supervisor. The General Clerk II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a General Clerk II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.