Keno Manager directs and oversees keno game activities including scanning of winning tickets, number drawing, reporting, and calculation of prize money. Manages keno personnel and ensures employees follow established procedures. Being a Keno Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Keno Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Keno Manager typically requires 3-5 years experience in the related area as an individual contributor.