Also referred to as: Loan Servicing Representative II - Consumer Loans, Loan Servicing Specialist II - Consumer Loans
Requirements and Responsibilities

Loan Servicing Clerk II performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Loan Servicing Clerk II verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Loan Servicing Clerk II monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Loan Servicing Clerk II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Loan Servicing Clerk II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.

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