Member Education Manager manages the day-to-day operations of education programs that support the organization's strategy, mission, focus, and the needs of its members and public community. Optimizes scheduling and registration processes to provide easy access to training materials and testing resources. Being a Member Education Manager participates in research, curriculum, and content development to provide members with meaningful and up-to-date educational offerings. Coordinates with industry leaders, subject matter experts, and vendors to deliver programs that reflect technological changes and trends. Additionally, Member Education Manager implements metrics and measurements to evaluate program results, participation, and effectiveness. Typically requires a bachelor's degree. Typically reports to a director. The Member Education Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Member Education Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
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