Also referred to as: Digital Banking Customer Service Specialist
Requirements and Responsibilities

Online Banking Specialist administers all electronic banking products including ATM, debit and credit cards, and online bill paying services. Responds to all customer inquiries regarding the bank's electronic banking products. Being an Online Banking Specialist performs data entry and other tasks required for the administration and processing of on line banking transactions and set up of new accounts. Requires a high school diploma or its equivalent. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.

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