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Outpatient Care Supervisor oversees staff responsible for clerical and customer service functions within an outpatient facility or clinic. Answers complicated patient care inquiries, oversees appointment scheduling and monitors medical records coding. Being an Outpatient Care Supervisor contacts insurance providers to verify coverage and benefits. Requires a bachelor's degree in area of specialty. Additionally, Outpatient Care Supervisor typically reports to a manager. The Outpatient Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Outpatient Care Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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