Also referred to as: Computer Technician - Intermediate, Desktop Support Tech II, Helpdesk/PC Tech II
Requirements and Responsibilities

PC Maintenance Technician II install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Being a PC Maintenance Technician II maintains parts inventory and logs all service/repair activity. May perform system setups for new hires. Additionally, PC Maintenance Technician II may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. The PC Maintenance Technician II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a PC Maintenance Technician II typically requires 1-3 years of related experience.

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