Also referred to as:
Customer Service Regional Operations Manager
Requirements and Responsibilities
Regional Customer Service Manager plans, organizes, directs, set controls, and provides leadership for the general line sales staff, and the sales of general line equipment. Requires a bachelor's degree in a related area. Being a Regional Customer Service Manager typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
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