Salesforce CRM Senior Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a Salesforce CRM Senior Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, Salesforce CRM Senior Administrator may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. The Salesforce CRM Senior Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Salesforce CRM Senior Administrator typically requires 4 -7 years of related experience.
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